Neck Pain Physiotherapy Treatment in Mont Kiara, Kuala Lumpur
Turn your head freely again, at your desk and in the car.
Personalized and one-to-one physiotherapy. 30% off first visit.
- Over 1,000 happy clients
- Over 200 5-star Google reviews








If this sounds like your neck
Checking your blind spot in the car hurts your neck.
You wake up and can’t turn your head to one side.
By late afternoon, your neck and shoulders ache at the laptop.
A headache starts at the back of your head after work.
Looking down at your phone makes your neck sore.
You feel pins and needles in your arm or fingers.

Why the pain and stiffness keep returning to your neck
Your neck holds up your head all day. When you lean toward a screen, your head moves forward, and the muscles at the back of your neck work harder to hold it.
Think of carrying a shopping bag. Held close to your body, it feels light. Held out at arm’s length, the same bag soon makes your arm ache.
A stiff upper back adds to the load, because your neck then does all the turning. Massage and rest ease the tight muscles, but the next day at work your head drifts forward again.
So we check your upper back and how you sit at work before we treat your neck.

What happens in your neck physiotherapy treatment session
Each session is 45 to 60 minutes and strictly one-to-one. Your first visit follows these four steps.

Assess the source
Tell us when your neck hurts most, such as at your desk or when you wake up. We check how far your head turns, test your upper back, and check the nerves to your arm if it tingles.

Hands-on treatment
Hands-on treatment eases the pain and loosens stiff joints and tight muscles in your neck and upper back. We choose the method once we know the cause.

Exercise therapy
In the same session, you learn short exercises for the deep neck muscles and your upper back. They are small enough to do between meetings.

Your plan
We talk about your screen height, pillow and driving. You leave with exercises for home that fit into your workday.
What our neck patients say...
I had been suffering from neck shoulder and back pain for long time and notmally just goto chiro or acupuncture whenever getting worse. I went to ONI after seeing the google reviews on this centre provides not only physiotherapy but also some coaching on exercises needed. Then June was the one attended to me, with detail assessment and explanation on my body condition patiently. I signed up course after 1st trial which include the physio and exercise. That night I slept soundly and woke up fresh in the next morning. I continued and found is useful to maintain good body condition through the program. Highly recommended to try for those having the similar symptoms.
Eva was super helpful and friendly. She was great helping with my neck and shoulder pain.
Shout out to my physiotherapist Bryan Ng who provided excellent service. Not only did he alleviate the pain in my neck, he also identified the limitations in my spine and shoulder rotation, which caused my neck injury in the fist place. Finishing off the session, Bryan taught me exercises to improve my spine and shoulder mobility. What a guy. 10/10
Great physio, fixed my neck pain no problem.
Neck physiotherapy fee and how to book
It includes:
- Assessment
- Manual treatment
- Exercise
- Consultation
Follow-up sessions cost RM165 to RM250, depending on your plan and how many sessions you need.
No doctor’s referral needed. We accept Visa and Mastercard cards, QR payment, and online bank transfer. 6% SST applies for non-Malaysian clients.

How booking works
Send us a WhatsApp message about your neck and the day you’d like to come, and we’ll reply with a time. You can also call us.
Neck problems we treat
We treat a range of neck conditions, whether it’s an acute injury, long-term pain or recovery after surgery.
Desk neck and shoulder tension
Aching and stiffness from long hours at a laptop or phone. We loosen the stiff areas and strengthen the muscles that hold your head up.
Headaches from the neck (cervicogenic headache)
A dull headache that starts at the base of your skull, often after desk work. We treat the neck joints and muscles behind it.
Pinched nerve in the neck (cervical radiculopathy)
Tingling, numbness or a sharp pain that runs from your neck toward your hand. We look for what is irritating the nerve and treat that.
Slipped disc in the neck (cervical disc herniation)
The soft center of a disc bulges out and presses on nearby tissue. We settle the pain first, then build up your neck strength slowly.
Neck arthritis (cervical spondylosis)
Wear in the neck joints that comes with age, felt as stiffness when you turn. We keep your neck moving and the muscles around it strong.
Whiplash
A neck strain from a sudden jolt, such as a car accident. Once a doctor has checked you, we help you move your neck with confidence again.
Locked neck (acute wry neck)
Your neck gets stuck after sleeping badly or turning too fast. We ease the spasm and get your neck turning again.
Not sure what's behind your neck pain?
Your assessment will find out.
Your neck physiotherapists
All our physiotherapists are certified and registered with the Malaysian Allied Health Professions Council (MAHPC).
Common questions about neck physiotherapy
How long until my neck feels better?
That depends on the cause. A neck that locked up after a bad night’s sleep often settles sooner than stiffness built up over years of desk work, and pain with arm tingling can take longer. Your physiotherapist gives you a plan after your first assessment.
Can neck physiotherapy help with headaches?
It can help when the headache comes from your neck, such as a dull ache that starts at the base of your skull after desk work. Your assessment checks for this. A sudden, severe or unusual headache needs a doctor first.
Do I need a doctor's referral or a scan first?
No. You can book with us directly, and your physiotherapist will assess your neck on your first visit. Bring any X-ray or MRI reports you already have. If your physiotherapist thinks a scan would help, they will tell you to see a doctor, who can arrange one.
Can I claim physiotherapy on insurance?
It depends on your insurer. With Great Eastern, we help with a direct claim, subject to eligibility. With other insurers, you pay first and we give you a physiotherapy report and receipt so you can claim. We don’t accept Guarantee Letters.
Do I need an MRI before neck treatment?
No. You can book without one. If you already have X-ray or MRI reports, bring them along. If your assessment shows signs that need a scan, we’ll ask you to see a doctor, who can arrange one.
What should I wear and bring?
Wear loose clothes you can move in, such as a T-shirt and shorts. Bring any X-ray, MRI or ultrasound reports you have. If you don’t have any, that’s fine.
What language does your team speak?
Our team speaks English, Malay and Mandarin, and some of us also speak Hokkien, Hakka and Cantonese. If you’d prefer a language other than English, mention it in your WhatsApp message when you book.
Where are you, and where do I park?
We’re on Level 3A of 1 Mont Kiara Mall. Park in the basement, then take the lift at Zone C5 up to Level 3A.
How to find us
address
L3A-02, 1 Mont Kiara, Jalan Kiara, 50480 Kuala Lumpur
Getting here
-
Driving here:
Park at the basement, and take the lift at Zone C5 to Level 3A. -
Coming in from the mall's main entrance:
Look for Nando's at the ground floor, then take the lift behind Nando's to Level 3A.
Hours
Daily, 10 A.M. to 7 P.M., including weekends
Phone and Whatsapp
011-6960 5623

Book your neck physiotherapy treatment in Mont Kiara
Message us about your neck and we will reply shortly.
Or call us at 011-6960 5623
Not sure physiotherapy is right for your neck? Describe it to us on WhatsApp and we’ll tell you honestly.
Prefer physiotherapy at home?
ONI doesn’t provide home visit service, but we work with experienced house-call physiotherapists who can bring treatment to your doorstep.
Contact us to know more.







